As part of its inclusion strategy, the FNB has set up a special website for foreigners.
First National Bank (FNB) has created a website specifically tailored to foreign customers.
“The new website provides important transaction account information and essential details that can optimize your banking experience,” the Big Four bank told its customers last week.
Jacqui O’Sullivan, Corporate Affairs Executive at FNB, says: “FNB has always offered foreign customers a range of products and services to meet their banking needs. As part of our inclusion strategy and integrated, advice-led approach, we recognise the need for a dedicated website for our foreign customer base of around 450,000, providing them with easy access to key information and news from FNB.”
According to O’Sullivan, key features include information on banking products, services, account opening process, required documentation and frequently asked questions specifically for foreigners.
Before the website was launched, foreign customers had to search the entire FNB website or visit a local FNB branch to get the information they wanted. However, with the creation of this website, the information is now easily accessible to foreign customers, she notes.
She points out that customers can access the website via fnb.co.za >> Bank >> Foreign National Banking.
