Have you ever missed calls from unknown numbers? You know, the ones you ignore and then Google to see who called? And guess what? That’s exactly what your leads are doing when they don’t answer the phone. And it’s a golden opportunity knocking on your door.
Turn missed calls into customers
Imagine turning those missed calls into customers. Have you ever googled those numbers to see what comes up when leads google the number?
This is not a far-fetched idea, but a real tactic that can boost your business. It’s a micro-moment that is often neglected, especially when it comes to phone numbers linked to a CRM. CRM-based numbers tend to appear fake when calling. They usually don’t contain any history or results, which for many people is a clear sign of a scam call.
Making a quick decision whether it’s spam, a scam, or a call worth answering is a critical moment. You don’t have much time to convince someone.
Do these two things
You should do two things: The first is to set up a branded call display.
The second… Imagine this. You enter your phone number into Google and the first result is:
“Did XXX-XXX-XXXX just try to call you? That was me!”
You will click on it.
What to mention in your call
Just like you Respond to online leadsproceed as follows:
- A polite opening
- A fact acceptable to both sides
- An easy question to answer
Say who you are, explain the reason for your call, and then ask a question.
So the introduction could be: “Hi, I’m Andrew from JSH Realty. You got a call from XXX-XXX-XXXX, typed the name into Google and now you’re here. Are you curious why I called?”
You can then list the methods you use to collect leads and include a call to action that is specific to your business.
This is a really simple backend page to put on your website, and it will also be easy to rank at the top for your phone number since no one is trying to compete with you.
Converting missed calls into customers is not only possible, but it’s an easy way to increase your conversion rates. By creating a dedicated phone number page, you provide prospects with the information they need and make it easy for them to reach you. Start implementing today and see your missed calls turn into valuable customer interactions.
By the way, if you want a PDF template for the page structure of your website, DM me on Instagram with PHONE SEO so I know what you are looking for and I will send you the PDF.
